Restaurant Manager
Hospitality · Christchurch Central, Canterbury, New Zealand · Full-Time · $29/hr
Running a busy restaurant takes more than covering a shift. It takes a leader whose background truly fits the job. A restaurant in Christchurch, New Zealand is hiring an experienced Restaurant Manager for a permanent full-time position.
You will own the performance, growth and consistency of a busy front-of-house team, acting as the bridge between management, staff and guests. The goal: clear service standards, a well-supported team and guests who enjoy the same great experience every visit.
If you have led hospitality teams in the Philippines, the Middle East or anywhere else, this is a role where that leadership can shine.
Key Responsibilities
- Lead a diverse crew of local and international hospitality staff, coaching and developing them to lift service quality and performance
- Take charge of how front-of-house runs overall
- Set clear expectations for customer service and day-to-day operational standards
- Handle opening and closing procedures, plus the daily cash-up and money handling
- Look after reservations and booking arrangements, and keep guests moving smoothly during peak periods
- Help management with staff scheduling and rosters
- Stay in regular contact with the Directors and General Management
- Apply workplace policies and procedures the same way every time
- Spot service problems and act to fix them
- Build good rapport with guests to bring them back, and back efforts to grow customer satisfaction and revenue
- Keep track of how the team is performing and give constructive feedback
- Ensure liquor is served responsibly and requirements are met, keep the workplace positive and professional, and work with management to make operations more efficient and consistent
Requirements & Eligibility
- Minimum 2 years' experience in restaurant management or a similar senior hospitality role
- Proven experience running front-of-house operations
- Proven ability to lead, train and grow hospitality staff
- A good understanding of busy restaurants with multiple sittings
- Excellent communication and people skills, with a mature, professional approach to managing staff
- Strong customer service and a knack for building relationships
- Working knowledge of hospitality service standards, plus a sound grasp of liquor service and licensing compliance
- Able to manage the flow of guests well during busy trading periods
- Well organised and confident in making decisions, staying calm and effective under pressure
- Happy to learn the venue's own products, systems and procedures
- Flexible for evening and weekend work, and able to work a minimum of 30 hours per week across 5 days
- Genuine hospitality work experience that can be verified; candidates must be able to provide appropriate information or documents about their professional background where required
- Overseas candidates who meet the position criteria may be considered for employer-sponsored employment and immigration support
Apply: Apply by email · WhatsApp
Visa guide: AEWV Guide for Filipino Workers