Housekeeping Manager
Hospitality · Gold Coast QLD, Australia · Full-Time · Discussed at interview
Have you led a housekeeping team in a busy hotel? An established hospitality operation on the Gold Coast is looking for an experienced Housekeeping Manager, at executive level, to take charge of housekeeping results, team coordination and making every room guest-ready.
Your past roles, your leadership of teams and your ability to handle the pace of a busy hotel should clearly show your experience. You will be trusted to keep things organised, protect quality standards and work closely with hotel leadership to get consistent results.
Many Filipino hotel professionals have built exactly these skills in hotels at home, in the Middle East and around the world, and workers from every background are welcome to apply.
Key Responsibilities
- Own the daily housekeeping operation and how well the team performs
- Plan each day's workload, share out tasks by priority and run team briefings that set clear service expectations
- Check that rooms are ready and up to standard before guests arrive
- Partner with hotel leadership to keep housekeeping quality high and improve it
- Look at staffing needs and organise resources when operational demands change
- Look after housekeeping rosters, daily admin, billing and other operational processes
- Keep health, safety and compliance procedures accurate
- Watch housekeeping standards closely and deal quickly with any performance issues
- Spot operational problems and put practical fixes in place
- Keep communication clear between housekeeping staff and hotel management, and hand over each shift smoothly so operations continue without gaps
- Grow a professional team culture built on accountability, service and quality
Requirements & Eligibility
- Proven experience managing housekeeping operations in a hotel
- Previous experience as a Housekeeping Manager or senior housekeeping professional is highly regarded
- Proven ability to supervise, coordinate and motivate housekeeping teams
- A strong understanding of hotel room standards and what guests expect
- Able to demonstrate genuine hands-on experience relevant to the role
- Strong communication and relationship-building skills, with a professional presentation and service-focused attitude
- Excellent organisation and time management, including handling competing priorities in a busy hotel
- A confident approach to solving operational problems
- Understanding of workplace health and safety requirements, and a strong commitment to compliance and professional standards
- Understanding of annualised budgets and operational costs
- Available to work weekends and public holidays when required
- No formal qualification is required
- You must be able to substantiate your relevant professional experience
- Sponsorship is available for eligible candidates
Apply: Apply by email · WhatsApp
Visa guide: Skills in Demand (482) Visa Guide for Filipino Workers