Cafe Manager
Hospitality · Bribie Island, Brisbane QLD, Australia · Full-Time · Discussed at interview
Running a café well takes more than watching over a team. This Café Manager opportunity is for someone who has spent real time behind the coffee machine, can confidently handle people and rosters, and keeps service, stock, costs and the customer experience on track.
Whether you have managed cafés in the Philippines, the Middle East or elsewhere, you will need to show a solid, credible work history, practical barista skills and the leadership to own a busy café. You can also help shape menus, specials and events that keep the place close to its regular customers.
Key Responsibilities
- Be hands-on behind the machine as a barista, keeping coffee quality consistent
- Own the café's day-to-day running
- Guide, coach and coordinate baristas and front-of-house staff, and train them in beverage preparation, service standards and café procedures
- Prepare staff rosters and keep daily staffing levels efficient
- Help create seasonal menus, specials and beverage choices
- Plan and coordinate live entertainment, pop-ups and private events, liaising with suppliers, performers and event partners
- Keep an eye on inventory, place orders and hold appropriate stock levels
- Track running costs and help with basic financial administration
- Uphold food safety, hygiene and workplace safety requirements
- Keep the café clean, organised and welcoming for customers
- Respond to customer feedback, sort out service concerns, and build strong customer relationships and a positive café culture
Requirements & Eligibility
- Minimum 2 years of experience managing a café or restaurant
- Strong hands-on barista experience using commercial espresso equipment
- Diploma in Hospitality, for the applicable Queensland sponsorship pathways
- Minimum 3 years of Australian hospitality management experience gained after completing the relevant diploma, for sponsorship eligibility
- Able to provide verifiable evidence of your qualifications and employment history
- Demonstrated ability to lead a team and manage staff
- Strong skills in rostering, organisation and time management
- Understanding of stock control, cost-of-goods and basic financial processes
- Experience in event coordination or menu development is an advantage
- Strong communication and customer service skills, plus a reliable, flexible approach to weekend and evening work
- Current food-safety certification, and valid work rights or eligibility for sponsorship
- The work state is Queensland, and sponsorship is available for eligible candidates
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