Store Manager
Trade · Dunedin Central, Otago, New Zealand · Full-Time · $25/hr
Have you led a retail team, maybe in a mall back home in the Philippines or in a store in the Middle East, and want to bring that experience to New Zealand? We are looking for a Store Manager for an established outdoor and adventure retail store in Otago.
You will shape how the store performs each day, grow your team's skills and make sure customers get knowledgeable, professional advice. Your team will be about seven people, with support from an experienced Assistant Manager and regional leadership. The role also comes with attractive employee benefits, performance incentives and a balanced roster with no late-night trading.
The ideal person has verified retail leadership experience, a practical way of managing people and operations, and a real love of the outdoor lifestyle.
Key Responsibilities
- Lead from the front on the shop floor and take ownership of the store's daily performance and retail operations
- Coach team members, give regular feedback and teach them about the products, including technical outdoor gear and equipment
- Build a positive team culture based on accountability, teamwork and great customer service
- Push sales forward and work towards the agreed store KPIs, using commercial insight to respond to sales opportunities and changing customer needs
- Look after stock control, store admin, merchandising and day-to-day processes
- Find ways to make the store run more efficiently and keep customers happier
- Support structured staff development through internal training programs
- Keep standards high for customer service, store presentation and operational compliance
- Work closely with the Assistant Manager and regional leadership
Requirements & Eligibility
- Proven retail leadership as a Store Manager, Assistant Manager or in a similar senior role, with a record of managing, coaching and developing retail staff
- A strong grasp of sales targets, KPIs and commercial retail performance
- A confident, hands-on leadership style and the ability to motivate a small team while keeping performance standards clear
- Strong customer service and relationship-building skills
- Sound administration, organisation and operations management skills
- Strong communication and decision-making
- Genuine enthusiasm for outdoor recreation, adventure, technical clothing or specialist outdoor equipment
- Able to work well in a fast-paced, customer-facing retail environment
- International applicants are required to have relevant and verifiable professional experience
- Available to work the required Tuesday–Saturday roster
- Applicants seeking Accredited Employer sponsorship must satisfy applicable New Zealand employment and immigration requirements; eligible overseas applicants may receive employer-supported visa sponsorship and relocation assistance
Apply: Apply by email · WhatsApp
Visa guide: AEWV Guide for Filipino Workers