Floor Restaurant Manager
Trade · Gosford, Gosford & Central Coast NSW, Australia · Full-Time · Discussed at interview
Love Italian food and leading a great front-of-house team? A respected Italian hospitality business in New South Wales has an opening for an experienced Restaurant Floor Manager who wants to grow their career.
You will be at the heart of the guest experience, keeping the restaurant running smoothly while leading and developing the front-of-house crew. The right person brings confident floor management plus a real understanding of Italian food, products and dining culture.
Hospitality experience from hotels and restaurants abroad or back home in the Philippines can be a strong foundation for this role.
Key Responsibilities
- Lead the front-of-house team and run the whole floor each service so guests enjoy an efficient, welcoming dining experience
- Work with the chef and senior management to coordinate restaurant activities, and support the management team with daily operations
- Assign staff duties and keep service flowing smoothly
- Make sure every guest gets consistently high service
- Supervise staff, sort out operational issues as they come up and check that everyone follows workplace policies and procedures
- Train and develop team members so they meet service expectations
- Keep hygiene, cleanliness and food safety standards high
- Watch stock levels, keep stock records accurate, work with suppliers on orders and factor in seasonal availability
- Protect the quality and authenticity of the Italian dining experience
Requirements & Eligibility
- Minimum 3 years of relevant restaurant management or floor management experience
- Strong understanding of Italian food, cuisine and products
- Proven experience leading and supervising hospitality staff, with strong leadership and team management skills
- Excellent customer service and people skills
- Able to train, motivate and coordinate staff effectively
- Excellent organisation and time management, and able to stay professional and organised when the restaurant is busy
- Knowledge of food safety, hygiene and workplace standards, plus strong communication and problem-solving skills
- Italian background or strong knowledge of Italian dining culture highly regarded
- Committed to giving guests an exceptional experience, and able to start part-time with potential to move to full-time
- Applicants who need employer sponsorship may be considered based on their experience, skills and eligibility
Apply: Apply by email · WhatsApp
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